• Denis Finnegan

    Posted on January 31st, 2014

    Written by Denis Finnegan

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    Helga Muir with Denis Finnegan

    Welcome to my Online CV

    Phone: +353 (0) 87 683 1770
    Email: denisfinnegan@gmail.com
    Website: www.cloudServicesIreland.com
    Linkedin: http://ie.linkedin.com/in/denisfinnegan1
    Twitter: twitter.com/finmix

    Currently I’m an IT Manager at Tesco Ireland and involved in the running of the Tesco Health and Wellbeing Division. I have over 13 years experience in IT Infrastructure & Web Technologies where I have charted the future technology path of our business and transformed our IT infrastructure, development, QA and our data & IP. Technology is a genuine passion of mine, from creating pebble apps to my own server in the cloud and I love to share that passion with those around me (read my personal blog on www.cloudservicesireland.com for more). I’m driven, determined and I want to be part of a business where one person, really can make a positive difference.

    You can read more on my current involvement with Tesco Ireland, as well as my past roles below. Also, please do check out my personal blog to get a sense of the passion I have for IT and Innovation.

    Download Denis Finnegan CV

    Current Role

    Past Roles
    • Network Manager at TescoDiets (4yrs)
    • Senior Technical Support Engineer at IBM (2yrs)
    • Support Engineer at Equitant (2yrs)
    Education
    • Griffith College Dublin (3yrs)
    • Limerick Institute of Technology (2yrs)

     

    OBJECTIVE

    Technology is my passion and I love to share that passion with those around me. I’m driven, determined and I want to be part of a business where one person, really can make a positive impact. Read More About Me…

     

    EXPERIENCE

    IT Manager @ Tesco Ireland Ltd.

    (Tesco Health and Wellbeing)                                Apr ’10 – Present

    Responsible for developing our emerging free and legacy, white label and ecommerce services; leading a team of 35 people in conjunction with the Managing Director and line managed an IT department of 16. In this role I was tasked with the stability, security and performance of all IT systems and was responsible for IT Strategy, Program & Project Management and sat as part of a business strategy team of 3; running the business unit day to day but was also hands on in infrastructure, R&D and innovation development. Read More on this Role…

    Some Key Achievements:

    +        Chosen from a senior team of six to sit on the Tesco Health and Wellbeing strategy leadership team consisting of Managing Director, Marketing Manager and I; and lead the business to a return to profitability in 2012.

    +        Implemented IT KPIs & performance tracking, reformed project management systems and in 2012, moved our business to Lean & Agile methodologies through the SCRUM implementation, operating as Product Owner.

    +        Delivered Tesco Health and Wellbeing website and iOS & Android Apps which have attracted 105,000+ customers since soft launch (Mid Jan 2014).

    +        Built an Internal App Development team from scratch; and supporting API, as well as moving to PHP from ColdFusion using existing team & resources.

    +        Cut Costs by 31% while delivering infrastructure upgrades and stability improvements; during the deployment of a vast array of new technologies, to support new Tesco Health and Wellbeing architecture.

    +        Worked with marketing team for 9 months website conversion on Tesco Diets (+12% YOY). Also lead on initiatives to improve engagement and usability on the service for which micro-data was used to measure.

    +        Reduced bug rates from 8.1% to 2.6% from 2011 to 2014 and implemented Automation Testing reducing the pre-post bug ratio from 1:20 to 2:1.

    +        Implemented Innovation Programme including hackathons, innovation time, talks and personally lead data scraping innovation project, delivering customer improvements as well as improving IT Staff retention from 50% to 94%.

    Network Manager @ Tesco Ireland Ltd.

    (Tesco Diets)                                                                 Oct ’06 – Apr ’10

    Responsible for the entirety of Tesco Diets infrastructure both office and Data Centre; and for ensuring the stability, security and performance of said networks as well as planning for the future technology needs of the organisation. Read More about this Role…

    +        Migrated Data Centre Operations to Dublin reducing hosting costs by 34% and power costs by 70% through virtualisation and shared storage with no service downtime.

    +        Reduced infrastructure costs by 66% while improving latency performance by 71% and exceeding Uptime SLA of 99.98% and delivered key infrastructure upgrades to Database and Networks.

    +        Delivered Infrastructure Security Build for Payment Card Industry Compliance in 2010 and were the 1st Tesco Business to achieve PCI Compliance.

    +        Delivered the supporting infrastructure for 6 new White-Label B2B solutions increasing sales revenues by 340K.

     

    Senior IT Engineer @ IBM BTO Ireland             May ’05 – Oct ’06

    Responsible for the maintenance and management of all IT infrastructure and network security including firewalls, anti-virus and mail environment. Last point of contact before management for all Technical Services related issues and charge of the centres LAN / WAN support, troubleshooting Network routing and connectivity issues. Liaised with clients regarding high level technical queries and problems and upskilled and mentored junior staff. Read More about this Role…

    System Administrator @ Equitant Ltd.               May ’05 – Oct ’06

    Prior to IBM’s purchase of Equitant Limited, I worked as a System Administrator supporting a wide variety of IT Products and was responsible for the day to day running of the Technical Services department under the guidance of the Senior IT Engineer and reporting into the Technical Services Manager. I was tasked with user management, server maintenance and backup recovery and participated in Disaster Recovery Projects. Read More about this Role…

     

    EDUCATION

    Griffith College Dublin                          2003 – 2005

    Bachelor in Computer Science – 1st Class Honours

    Limerick Institute of Technology      2000 – 2002

    National Certificate in Applied Computing

     

    CURRENT TRAINING

    New Horizons Ireland                                              Exam 24-04-2015

    ITIL® Foundation (85%)

    The Knowledge Academy Dublin                         Exam 27-02-2015

    COBIT® Foundation (76%)

    Key Achievements

    Values Award from Frans Falize

    Values Award from Frans Falize

    • 5 times blue (Awarded to only 5% of staff) annual performance (2008,2009,2011,2012,2013)
    • Personal Innovation Project to Scrape Food Product Data (2013) and sale of said data internally within Tesco (2014).
    • Data Centre Migration (2010), Promotion to IT Manager (2010) Launch of Tesco Health & Wellbeing Website (2013) & Apps (2010).
    • 2013 – Values Award for developing Health & Wellbeing Beta Offering from Frans Falize (International Director of Tesco.com)

    Competencies

    Network Infrastructure & Management, MS SQL Server Administration, Agile, SCRUM, Lean, Strategic Leadership, Innovation Management, IT Operations & Strategy, People Management, Project & Programme Management, Website Conversion, Analytics & Reporting, SLA & Contract Negotiation, Budget & Procurement, Data Centre Architecture, APIs, Network Security, MS Clustering, SAN, Virtualisation, Load Balancers, Firewall, IIS, Python, SQL, Test Automation.

    Hobbies & Interests: I’m a squash fanatic, I play a guitar, chess and I’m heavily involved in my local Residents Association but mostly, I just absolutely love to play with technology, you can check out some of my exploits on my personal website http://www.CloudServicesIreland.com and follow my interests on twitter/finmix

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